Course Reference Number

CRS-Q-0031964-EVS

Course Overview

This training program covers the knowledge and skills required in implementing continual improvements in service delivery within the cleaning industry.

Learning Outcomes

At the end of the course, the learners will be able to:

1. Prepare work team for continual improvement
2. Execute action plan for continual improvement
3. Monitor and evaluate results of action plan for continual improvement
4. Address performance gaps in improvement related targets

Who Should Attend

• Employees currently in a supervisory or team leader roles with the technical skills and knowledge to supervise cleaning operations and cleaning operators
• The working adults or mid-career change workers who are keen to join the environmental services industry

Course Duration

Total Hours : 23 Hours 30 Mins

• Training Hours: 22 Hours
• Assessment Hours: 1 Hours 30 Mins

Mode of Delivery

Lectures, Demonstrations & Presentations

**Training materials would be provided during training.

Mode of Training

Full Time/ Part Time

Assessment Method

For this course, you will be assessed based on the following assessment methods.

• Case study
• Oral questioning

Entry Requirements

Not Specified

Funding Validity Period

30-Dec-19 To 29-Dec-21

SkillsFuture Credit (SFC) Eligible: Yes

All Singaporeans aged 25 and above can use their S$500 SkillsFuture Credit from the government to pay for the approved skills-related courses.

For more information, visit the SkillsFuture Credit Website (https://www.skillsfuture.gov.sg/initiatives/mid-career/credit)